What it covers
The agreement should describe services, schedule, pricing, responsibilities, cancellations, communication and how either party can end or change the arrangement.
Read it in your own time
You can ask questions, request accessible information, involve a nominee or trusted person and seek independent advice before signing.
Changes should be recorded
Material changes to services, pricing or responsibilities should be agreed and documented rather than assumed.
Keep a copy
Your signed agreement and approved documents remain available through your participant portal.
Want to talk this through?
Our intake team can explain how this applies to your situation without pressure to proceed.
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